COVID-19 Update – Updated 18 July 2022

The Government of Western Australia has announced easing of public health and social measures relating to the management of COVID 19. At Holyoake, we are committed to keeping our staff and clients safe. Considering all aspects of the evolving situation carefully, we have implemented the following measures:

In-Person Counselling

  • In-person counselling has resumed at all our offices – including group counselling.
  • Phone and video counselling options are also available.

Wearing Masks

For our Victoria Park and Wheatbelt service locations (Northam and Narrogin), the following applies:

  • Although mask wearing is not required, Holyoake staff may continue to wear surgical masks in all shared and open plan areas – including counselling sessions and groups.
  • Clients and visitors to all Holyoake offices are welcome to wear surgical masks, although this is not a requirement.

For our Midland and Merredin based services, the following applies:

  • wearing of surgical masks by both staff and clients is a requirement due to the co-location of medical services in these locations. This is a requirement of the WA Government.

Close Contacts 

  • Holyoake staff and clients who are close contacts (asymptomatic or symptomatic) are requested not to attend our offices.
  • The current definition of a close contact is:
    o   A household member or intimate partner of a person with COVID-19 who has had contact with them during their infectious period.
    o   Someone who has had close personal interaction with a person with COVID-19 during their infectious period, where they spent 4 hours of cumulative contact with them in a residential setting (including a home, residential care facility, boarding school, maritime vessel or other accommodation facility) in any 24-hour period where masks have been removed by both people during the period of contact.
    o   Someone who is informed by WA Health that they are a close contact.

Thank you for your understanding and cooperation. If you have any questions, please click here to contact us.

For the latest COVID-19 information and advice, visit
or call the Coronavirus Health Information Line: 1800 020 080

Stay safe and well.


Is Holyoake offering in-person counselling sessions?

Can I continue to access counselling sessions at Holyoake via phone and video?

If I’m entering Holyoake offices, as a visitor, guest, or contractor, do I need to wear a surgical mask?

If I am a COVID-19 close contact (symptomatic or asymptomatic), can I attend Holyoake offices?

Do I need to show proof of vaccination?

Do I need to scan the QR code at reception?