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Our approach to ice counselling in Perth and regional WA

At Holyoake, we believe there’s always a way forward. Our drug counselling for ice addiction is built on the Holyoake Approach, a person-centred, evidence-based model that treats you as a whole person, not a diagnosis.

Ice is a crystal form of methamphetamine, sometimes called crystal meth. It’s generally stronger than other forms, so its impact on sleep, mood, appetite and wellbeing can build quickly. For information on speed and other forms, visit our page on counselling for methamphetamine addiction.

Ice rarely affects just one person. Partners, parents, children and friends often feel the strain too. That’s why our approach looks at your relationships, your history, your mental health and what you want for your future, not just your ice use. Our counsellors are trained in trauma-informed care and harm minimisation, so you’ll be met with respect, never labels.

It’s common for ice use to sit alongside anxiety, low mood, paranoia or past trauma. As one of the few WA organisations offering integrated alcohol, other drug (AOD) and mental health support under one roof, we can help with all of it together (sometimes called dual diagnosis or comorbidity).

How our ice counselling works

Reaching out is the hardest part, so we’ve made the next step simple. There’s no referral needed, no lengthy waitlist process and no paperwork hurdle to clear first.

Whether you’re the person using ice or a family member looking for help, we’ll start by listening. Your counsellor will then work with you on a plan built around your goals, your pace and your circumstances.

Your support options

Support can start, pause and return at any time. You’re in control.

Michael’s story

In this video, Michael shares his experience of coming to Holyoake for support and the difference it made in his life. His story is a reminder that asking for help can be the first step towards hope, confidence and positive change.

When to seek help for ice use

There’s no right or wrong time to reach out. If ice is changing how you feel, how you sleep or how you connect with the people around you, talking to a counsellor can help.

Some signs that professional support might help include:

  • Going without sleep for long periods, then feeling exhausted
  • Feeling anxious, paranoid or on edge
  • Low mood, irritability or strong cravings in the days after using
  • Pulling away from family, friends or things you used to enjoy
  • Changes in mood or behaviour that loved ones have noticed
  • Finding it hard to cut back, even when you want to
  • Ice use starting to affect your finances, housing, work or legal situation

According to the Australian Institute of Health and Welfare, crystal or ice was the main form used by people who had used methamphetamine in the past 12 months (43%). At Holyoake, amphetamine and methamphetamine, including ice, are the most common drug of concern after alcohol. Reaching out is a sign of strength, and you’re far from alone.

What to expect in your first session

Your first session is simply a chance to talk. There’s no pressure to share everything at once, and you won’t be judged for where you’re at.

Your counsellor will ask what’s been happening and what you’d like support with. If you’re a family member, the session is about you and your wellbeing too. You don’t need to bring documents, and you don’t need to have made any decisions about ice use beforehand.

Book your first session

Why choose Holyoake for ice addiction counselling

We’ve been supporting Western Australians impacted by alcohol and other drugs since 1975. A few things that set us apart:

  • Completely free. No cost, no Medicare requirements, no referral needed.
  • Across WA. Locations in Victoria Park, Midland, Northam, Narrogin and Merredin, plus telehealth statewide.
  • Culturally safe. Services designed to be respectful and inclusive for Aboriginal and Torres Strait Islander clients and CALD communities.
  • Accredited. We hold accreditation against the Alcohol and Other Drug Human Services Standard and achieved zero non-conformities at our most recent national safety and quality audit.
  • Support for the whole family. Our family-systems approach has been central to how we work for 50 years, so families get support in their own right.

We also offer counselling for methamphetamine addiction, AOD counselling, alcohol counselling, mental health services, young people’s programs and our parents program if you or someone you know needs support in other areas – Browse all services and programs here.

Where we are and how to reach us

Holyoake has physical locations across Perth and regional WA:

Telehealth is available statewide, including for people in the Wheatbelt, Kimberley, Goldfields, Midwest, South West and Great Southern regions.

We are committed to culturally safe services. If you identify as Aboriginal or Torres Strait Islander, our services are designed to be respectful and responsive to your needs and background.

Frequently asked questions about ice addiction counselling

Yes. All of Holyoake’s counselling services are free. There are no session fees, no Medicare requirements, and no referral needed to get started.

Looking after yourself is an important first step. It can help to talk when they’re calm and not affected, and to focus on your concern for them rather than blame. Our family support counsellors can help you plan conversations, set boundaries that work for you and find support for yourself.

Everyone’s timeline is different. Some people engage for a few sessions, while others prefer longer-term support as they rebuild routines, sleep and relationships. You can start, pause or return whenever suits you.

Yes. Telehealth sessions by phone or video are available across WA, which can be helpful if you live regionally or prefer to talk from home. Everything discussed is kept strictly confidential.

Our counsellors draw on evidence-based approaches including cognitive behavioural therapy (CBT), motivational interviewing and acceptance and commitment therapy. Sessions are tailored to your needs and to where you’re at with change.

Yes. You don’t need your family member to take part for us to help you. Many families reach out first, and getting support for yourself can make a real difference to your wellbeing and to the relationship. Explore our family support services.

We work with justice-involved clients and accept referrals from court diversion programs, including the Other Drug Intervention Requirement. Get in touch, and we’ll talk through your situation.

Yes, it can happen, and it doesn’t mean you’ve failed. Your counsellor can help you recognise early warning signs and plan for difficult moments, and we’re here to help you find your way forward again.

Whenever you’re ready, we’re here

Call us on (08) 9416 4444 or contact us online.

If you need immediate support, contact Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467, available 24/7.

For further information on mental health in Australia, visit the Australian Institute of Health and Welfare or Beyond Blue.

Contact our team today Refer a client